Oaknora Client Care
Require Help With Your Oaknora Dispenser?
At Oaknora we help you create a streamlined living space. Whether refining your kitchen workflow, receiving a premium wine decanter or selecting essential storage units, we offer the professional insight you desire.
Where do we ship your products from?
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We ship from our partnered warehouses and factories located in the United States, Europe, and China. We are located in New York, NY. Please expect your items to be shipped separately, if you order more than one item, as different factories specialize in different areas of manufacturing.
How long will it take for my order to arrive?
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Shipping times vary by customer location and product shipping location, however orders arrive in approximately 5-10 business days for express shipping and 10-14 business days for standard shipping.
How long after my order is placed will it be shipped?
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Orders are typically processed and shipped within 3 business days, although during high demand times items may ship within 5 business days.
Where is your company located?
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Our headquarters is in the US while our warehouses are located across the United States, Europe, and China.
Will I receive a confirmation number after I place my order?
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Yes, all customers will receive a confirmation number to the email they provide during checkout.
How can I pay?
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We accept all major credit cards: Visa, MasterCard, Discover, Apple Pay and Google Pay.
